:root{--ellie-bg:#0b1d1f;--ellie-surface:#0f2629;--ellie-surface-alt:#132e32;--ellie-border:#1a3a3f;--ellie-muted:#3d6166;--ellie-text:#f0ede4;--ellie-text-secondary:#a0ada0;--ellie-accent:#e8c547;--ellie-accent-hover:#f0d060;--ellie-accent-soft:#e8c5471f;--ellie-accent-glow:#e8c54740;--ellie-bot-bg:#132e32;--ellie-user-bg:#1a3a3f;--ellie-radius:14px;--ellie-radius-sm:8px;--ellie-shadow:0 8px 32px #0006,0 0 0 1px #1a3a3f80;--ellie-shadow-lg:0 16px 48px #00000080,0 0 0 1px #1a3a3f66;--ellie-font:var(--font-inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif);--ellie-font-mono:var(--font-jetbrains-mono,"JetBrains Mono",ui-monospace,monospace);--ellie-transition:.2s cubic-bezier(.4,0,.2,1);--ellie-width:400px;--ellie-height:620px}.ellie-toggle{z-index:9999;border:2px solid var(--ellie-accent);background:var(--ellie-bg);cursor:pointer;width:60px;height:60px;transition:all var(--ellie-transition);border-radius:50%;outline:none;justify-content:center;align-items:center;padding:0;display:flex;position:fixed;bottom:56px;right:24px;box-shadow:0 4px 20px #e8c54733,0 0 #e8c54700}.ellie-toggle:hover{border-color:var(--ellie-accent-hover);transform:scale(1.08);box-shadow:0 4px 24px #e8c5474d,0 0 20px #e8c5471a}.ellie-toggle:active{transform:scale(.95)}.ellie-toggle-icon{pointer-events:none;width:36px;height:36px}.ellie-toggle-icon svg{width:100%;height:100%}.ellie-badge{color:#fff;min-width:20px;height:20px;font-size:11px;font-weight:700;font-family:var(--ellie-font);background:#ef4444;border-radius:10px;justify-content:center;align-items:center;padding:0 5px;animation:2s ease-in-out infinite ellie-badge-pulse;display:flex;position:absolute;top:-4px;right:-4px;box-shadow:0 2px 6px #ef444466}@keyframes ellie-badge-pulse{0%,to{transform:scale(1)}50%{transform:scale(1.15)}}.ellie-minimized{z-index:9999;background:var(--ellie-surface);border:1px solid var(--ellie-border);cursor:pointer;box-shadow:var(--ellie-shadow);transition:all var(--ellie-transition);font-family:var(--ellie-font);border-radius:28px;align-items:center;gap:10px;padding:8px 16px 8px 8px;display:flex;position:fixed;bottom:56px;right:24px}.ellie-minimized:hover{border-color:var(--ellie-accent);box-shadow:var(--ellie-shadow-lg)}.ellie-mini-avatar{background:var(--ellie-accent-soft);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;display:flex}.ellie-mini-avatar svg{width:20px;height:20px}.ellie-mini{color:var(--ellie-text);font-size:13px;font-weight:500}.ellie-panel{z-index:9998;width:var(--ellie-width);height:var(--ellie-height);background:var(--ellie-bg);border:1px solid var(--ellie-border);border-radius:var(--ellie-radius);max-height:calc(100dvh - 120px);box-shadow:var(--ellie-shadow-lg);font-family:var(--ellie-font);flex-direction:column;display:flex;position:fixed;bottom:96px;right:24px;overflow:hidden}.ellie-header{background:linear-gradient(135deg,var(--ellie-surface)0%,var(--ellie-surface-alt)100%);border-bottom:1px solid var(--ellie-border);flex-shrink:0;justify-content:space-between;align-items:center;padding:14px 16px;display:flex}.ellie-header-left{align-items:center;gap:10px;display:flex}.ellie-header-avatar{background:var(--ellie-accent-soft);border:1.5px solid var(--ellie-accent);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.ellie-header-avatar-svg{width:22px;height:22px}.ellie-header-avatar-svg svg{width:100%;height:100%}.ellie-header-info{flex-direction:column;gap:2px;display:flex}.ellie-header-name{color:var(--ellie-text);font-size:14px;font-weight:600;line-height:1.2}.ellie-header-status{color:#4ade80;align-items:center;gap:5px;font-size:11px;font-weight:500;display:flex}.ellie-header-status.ellie-status-away{color:var(--ellie-text-secondary)}.ellie-status-dot{background:#4ade80;border-radius:50%;width:7px;height:7px;animation:2s ease-in-out infinite ellie-pulse-dot}.ellie-status-away .ellie-status-dot{background:var(--ellie-muted);animation:none}@keyframes ellie-pulse-dot{0%,to{opacity:1}50%{opacity:.5}}.ellie-header-actions{align-items:center;gap:4px;display:flex}.ellie-header-btn{width:32px;height:32px;color:var(--ellie-text-secondary);cursor:pointer;transition:all var(--ellie-transition);background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;padding:0;font-size:16px;display:flex}.ellie-header-btn:hover{color:var(--ellie-text);background:#ffffff0f}.ellie-header-close{color:var(--ellie-text-secondary)}.ellie-header-close:hover{color:#ef4444;background:#ef44441a}.ellie-trust-bar{background:var(--ellie-surface);color:var(--ellie-text-secondary);border-bottom:1px solid #1a3a3f80;flex-shrink:0;justify-content:center;align-items:center;gap:16px;padding:6px 16px;font-size:10px;display:flex}.ellie-trust-bar span{white-space:nowrap;align-items:center;gap:4px;display:flex}.ellie-messages{scroll-behavior:smooth;overscroll-behavior:contain;flex-direction:column;flex:1;gap:4px;padding:16px;display:flex;overflow-y:auto}.ellie-messages::-webkit-scrollbar{width:5px}.ellie-messages::-webkit-scrollbar-track{background:0 0}.ellie-messages::-webkit-scrollbar-thumb{background:var(--ellie-border);border-radius:3px}.ellie-messages::-webkit-scrollbar-thumb:hover{background:var(--ellie-muted)}.ellie-msg-list{flex-direction:column;gap:4px;display:flex}.ellie-msg-row{align-items:flex-end;gap:8px;max-width:88%;display:flex}.ellie-msg-row-bot{align-self:flex-start}.ellie-msg-row-user{flex-direction:row-reverse;align-self:flex-end}.ellie-msg-avatar{background:var(--ellie-accent-soft);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:26px;height:26px;margin-bottom:2px;display:flex}.ellie-msg-avatar svg{width:16px;height:16px}.ellie-msg{color:var(--ellie-text);word-wrap:break-word;overflow-wrap:break-word;border-radius:16px;padding:10px 14px;font-size:13.5px;line-height:1.55;position:relative}.ellie-msg-bot{background:var(--ellie-bot-bg);border:1px solid #1a3a3f99;border-bottom-left-radius:4px}.ellie-msg-user{background:linear-gradient(135deg,#e8c54726 0%,#e8c54714 100%);border:1px solid #e8c54733;border-bottom-right-radius:4px}.ellie-msg p{margin:0 0 6px}.ellie-msg p:last-child{margin-bottom:0}.ellie-msg a{color:var(--ellie-accent);text-underline-offset:2px;text-decoration:underline}.ellie-msg a:hover{color:var(--ellie-accent-hover)}.ellie-msg strong,.ellie-bold{color:var(--ellie-text);font-weight:600}.ellie-msg code{font-family:var(--ellie-font-mono);background:#ffffff0f;border-radius:4px;padding:1px 5px;font-size:12px}.ellie-msg ul,.ellie-msg ol{margin:4px 0;padding-left:18px}.ellie-msg li{margin-bottom:2px}.ellie-msg li::marker{color:var(--ellie-accent)}.ellie-msg-time{color:var(--ellie-muted);margin-top:3px;padding:0 4px;font-size:10px}.ellie-msg-row-user .ellie-msg-time{text-align:right}.ellie-receipt{color:var(--ellie-muted);margin-left:2px;font-size:12px}.ellie-receipt-seen{color:var(--ellie-accent)}.ellie-show-more{color:var(--ellie-accent);cursor:pointer;font-size:12px;font-weight:500;font-family:var(--ellie-font);transition:color var(--ellie-transition);background:0 0;border:none;padding:4px 0}.ellie-show-more:hover{color:var(--ellie-accent-hover);text-decoration:underline}.ellie-typing{background:var(--ellie-bot-bg);border:1px solid #1a3a3f99;border-radius:16px 16px 16px 4px;align-items:center;gap:5px;width:fit-content;padding:10px 14px;display:flex}.ellie-dot{background:var(--ellie-muted);border-radius:50%;width:6px;height:6px;animation:1.4s ease-in-out infinite ellie-bounce}.ellie-dot:nth-child(2){animation-delay:.16s}.ellie-dot:nth-child(3){animation-delay:.32s}@keyframes ellie-bounce{0%,60%,to{opacity:.4;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}.ellie-starter-cards{flex-direction:column;gap:8px;margin-top:12px;padding:0 4px;display:flex}.ellie-starter-card{background:var(--ellie-surface);border:1px solid var(--ellie-border);border-radius:var(--ellie-radius-sm);cursor:pointer;transition:all var(--ellie-transition);text-align:left;font-family:var(--ellie-font);align-items:center;gap:10px;padding:10px 14px;display:flex}.ellie-starter-card:hover{border-color:var(--ellie-accent);background:var(--ellie-surface-alt);transform:translate(3px);box-shadow:0 0 12px #e8c54714}.ellie-starter-icon{text-align:center;flex-shrink:0;width:28px;font-size:20px}.ellie-starter-info{flex-direction:column;gap:1px;display:flex}.ellie-starter-info strong{color:var(--ellie-text);font-size:13px;font-weight:600}.ellie-starter-info span{color:var(--ellie-text-secondary);font-size:11px}.ellie-qualifier-btns{flex-direction:column;gap:8px;margin-top:10px;padding:0 4px;display:flex}.ellie-qual-btn{background:var(--ellie-surface);border:1px solid var(--ellie-border);border-radius:var(--ellie-radius-sm);cursor:pointer;transition:all var(--ellie-transition);font-family:var(--ellie-font);color:var(--ellie-text);text-align:left;align-items:center;gap:10px;width:100%;padding:12px 14px;font-size:13px;display:flex}.ellie-qual-btn:hover{border-color:var(--ellie-accent);background:var(--ellie-surface-alt);box-shadow:0 0 12px #e8c54714}.ellie-qual-icon{text-align:center;flex-shrink:0;width:24px;font-size:18px}.ellie-qual-hot{background:#e8c5470a;border-color:#e8c5474d}.ellie-qual-hot:hover{border-color:var(--ellie-accent);background:#e8c54714}.ellie-qual-cold{border-color:var(--ellie-border);opacity:.85}.ellie-qual-cold:hover{opacity:1}.ellie-value-exchange{background:var(--ellie-surface);border-radius:var(--ellie-radius-sm);border:1px solid #e8c54733;margin-top:10px;padding:16px}.ellie-value-header{color:var(--ellie-accent);align-items:center;gap:6px;margin-bottom:6px;font-size:14px;font-weight:600;display:flex}.ellie-value-desc{color:var(--ellie-text-secondary);margin-bottom:12px;font-size:12px;line-height:1.5}.ellie-value-input-row{gap:8px;margin-bottom:6px;display:flex}.ellie-value-input{background:var(--ellie-bg);border:1px solid var(--ellie-border);color:var(--ellie-text);font-size:13px;font-family:var(--ellie-font);transition:border-color var(--ellie-transition);border-radius:6px;outline:none;flex:1;padding:9px 12px}.ellie-value-input:focus{border-color:var(--ellie-accent);box-shadow:0 0 8px #e8c5471a}.ellie-value-input::placeholder{color:var(--ellie-muted)}.ellie-value-submit{background:var(--ellie-accent);color:var(--ellie-bg);font-size:13px;font-weight:600;font-family:var(--ellie-font);cursor:pointer;transition:all var(--ellie-transition);white-space:nowrap;border:none;border-radius:6px;padding:9px 16px}.ellie-value-submit:hover{background:var(--ellie-accent-hover);box-shadow:0 2px 10px #e8c54733}.ellie-value-submit:disabled{opacity:.5;cursor:not-allowed}.ellie-value-privacy{color:var(--ellie-muted);text-align:center;margin-top:4px;font-size:10px}.ellie-value-thanks{text-align:center;color:#4ade80;padding:12px;font-size:13px;font-weight:500}.ellie-lead-nudge{border-radius:var(--ellie-radius-sm);text-align:center;background:linear-gradient(135deg,#e8c54714 0%,#e8c54708 100%);border:1px solid #e8c54733;margin-top:10px;padding:14px}.ellie-lead-nudge p{color:var(--ellie-text);margin:0 0 10px;font-size:13px;line-height:1.5}.ellie-lead-nudge-actions{justify-content:center;gap:8px;display:flex}.ellie-lead-nudge-btn{font-size:12px;font-weight:600;font-family:var(--ellie-font);cursor:pointer;transition:all var(--ellie-transition);border:none;border-radius:6px;padding:8px 16px}.ellie-lead-nudge-btn:first-child{background:var(--ellie-accent);color:var(--ellie-bg)}.ellie-lead-nudge-btn:first-child:hover{background:var(--ellie-accent-hover)}.ellie-lead-nudge-btn:last-child{border:1px solid var(--ellie-border);color:var(--ellie-text-secondary);background:0 0}.ellie-lead-nudge-btn:last-child:hover{border-color:var(--ellie-accent);color:var(--ellie-text)}.ellie-lead-form{background:var(--ellie-surface);border-radius:var(--ellie-radius-sm);border:1px solid #e8c54733;margin-top:10px;padding:16px}.ellie-lead-form h4{color:var(--ellie-accent);margin:0 0 4px;font-size:14px;font-weight:600}.ellie-lead-form p{color:var(--ellie-text-secondary);margin:0 0 12px;font-size:12px}.ellie-lead-step{flex-direction:column;gap:8px;display:flex}.ellie-lead-step input,.ellie-lead-step select,.ellie-lead-step textarea{background:var(--ellie-bg);border:1px solid var(--ellie-border);color:var(--ellie-text);font-size:13px;font-family:var(--ellie-font);transition:border-color var(--ellie-transition);box-sizing:border-box;border-radius:6px;outline:none;width:100%;padding:10px 12px}.ellie-lead-step input:focus,.ellie-lead-step select:focus,.ellie-lead-step textarea:focus{border-color:var(--ellie-accent);box-shadow:0 0 8px #e8c5471a}.ellie-lead-step input::placeholder,.ellie-lead-step textarea::placeholder{color:var(--ellie-muted)}.ellie-lead-step select{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%233D6166' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");background-position:right 12px center;background-repeat:no-repeat;padding-right:32px}.ellie-lead-step select option{background:var(--ellie-bg);color:var(--ellie-text)}.ellie-lead-step textarea{resize:vertical;min-height:60px}.ellie-lead-step button{background:var(--ellie-accent);color:var(--ellie-bg);font-size:13px;font-weight:600;font-family:var(--ellie-font);cursor:pointer;transition:all var(--ellie-transition);border:none;border-radius:6px;align-self:flex-start;padding:10px 20px}.ellie-lead-step button:hover{background:var(--ellie-accent-hover);box-shadow:0 2px 10px #e8c54733}.ellie-lead-step button:disabled{opacity:.5;cursor:not-allowed}.ellie-portfolio-nudge{background:var(--ellie-surface);border:1px solid var(--ellie-border);border-radius:var(--ellie-radius-sm);text-align:center;margin-top:10px;padding:14px}.ellie-portfolio-nudge p{color:var(--ellie-text);margin:0 0 10px;font-size:13px;line-height:1.5}.ellie-cta-btn{background:var(--ellie-accent);color:var(--ellie-bg);font-size:12px;font-weight:600;font-family:var(--ellie-font);cursor:pointer;transition:all var(--ellie-transition);border:none;border-radius:6px;align-items:center;gap:6px;padding:8px 16px;text-decoration:none;display:inline-flex}.ellie-cta-btn:hover{background:var(--ellie-accent-hover);box-shadow:0 2px 10px #e8c54733}.ellie-dismiss-btn{color:var(--ellie-muted);font-size:11px;font-family:var(--ellie-font);cursor:pointer;transition:color var(--ellie-transition);background:0 0;border:none;margin-top:6px;padding:4px 8px}.ellie-dismiss-btn:hover{color:var(--ellie-text-secondary)}.ellie-followups{flex-direction:column;gap:6px;margin-top:10px;padding:0 4px;display:flex}.ellie-followups-label{color:var(--ellie-muted);text-transform:uppercase;letter-spacing:.5px;margin-bottom:2px;font-size:11px;font-weight:500}.ellie-followup-btn{background:var(--ellie-surface);border:1px solid var(--ellie-border);cursor:pointer;color:var(--ellie-text-secondary);font-size:12px;font-family:var(--ellie-font);transition:all var(--ellie-transition);text-align:left;border-radius:6px;align-items:center;gap:8px;width:100%;padding:8px 12px;display:flex}.ellie-followup-btn:hover{border-color:var(--ellie-accent);color:var(--ellie-text);background:var(--ellie-surface-alt)}.ellie-rating{text-align:center;margin-top:10px;padding:12px}.ellie-rating p{color:var(--ellie-text-secondary);margin:0 0 8px;font-size:12px}.ellie-rating-stars{justify-content:center;gap:4px;display:flex}.ellie-rating-stars button{cursor:pointer;transition:transform var(--ellie-transition);filter:grayscale()opacity(.4);background:0 0;border:none;padding:2px;font-size:22px}.ellie-rating-stars button:hover{filter:none;transform:scale(1.25)}.ellie-rating-stars button.active{filter:none}.ellie-rating-thanks{color:#4ade80;margin-top:6px;font-size:12px}.ellie-offline{border-radius:var(--ellie-radius-sm);text-align:center;background:#ef444414;border:1px solid #ef444433;margin:8px 0;padding:14px}.ellie-offline p{color:var(--ellie-text);margin:0 0 10px;font-size:13px;line-height:1.5}.ellie-offline-actions{flex-wrap:wrap;justify-content:center;gap:8px;display:flex}.ellie-offline-actions a,.ellie-offline-actions button{font-size:12px;font-weight:500;font-family:var(--ellie-font);cursor:pointer;transition:all var(--ellie-transition);border:1px solid var(--ellie-border);background:var(--ellie-surface);color:var(--ellie-text);border-radius:6px;padding:7px 14px;text-decoration:none}.ellie-offline-actions a:hover,.ellie-offline-actions button:hover{border-color:var(--ellie-accent)}.ellie-phone{color:var(--ellie-accent)!important;border-color:var(--ellie-accent)!important}.ellie-footer{border-top:1px solid var(--ellie-border);background:var(--ellie-surface);flex-shrink:0;padding:12px 16px}.ellie-input-row{background:var(--ellie-bg);border:1px solid var(--ellie-border);transition:border-color var(--ellie-transition);border-radius:24px;align-items:center;gap:8px;padding:4px 4px 4px 16px;display:flex}.ellie-input-row:focus-within{border-color:var(--ellie-accent);box-shadow:0 0 12px #e8c54714}.ellie-input{color:var(--ellie-text);font-size:13px;font-family:var(--ellie-font);background:0 0;border:none;outline:none;flex:1;min-width:0;padding:8px 0}.ellie-input::placeholder{color:var(--ellie-muted)}.ellie-char-count{color:var(--ellie-muted);font-variant-numeric:tabular-nums;flex-shrink:0;font-size:10px}.ellie-send-btn{background:var(--ellie-accent);width:36px;height:36px;color:var(--ellie-bg);cursor:pointer;transition:all var(--ellie-transition);border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;padding:0;font-size:16px;display:flex}.ellie-send-btn:hover:not(:disabled){background:var(--ellie-accent-hover);transform:scale(1.05);box-shadow:0 2px 10px #e8c5474d}.ellie-send-btn:disabled{opacity:.3;cursor:not-allowed}.ellie-send-btn:active:not(:disabled){transform:scale(.92)}.ellie-footer-actions{justify-content:space-between;align-items:center;margin-top:8px;padding:0 4px;display:flex}.ellie-footer-link{color:var(--ellie-muted);cursor:pointer;transition:color var(--ellie-transition);font-size:11px;font-family:var(--ellie-font);background:0 0;border:none;padding:0;text-decoration:none}.ellie-footer-link:hover{color:var(--ellie-accent)}.ellie-link{color:var(--ellie-accent);text-underline-offset:2px;cursor:pointer;text-decoration:underline}.ellie-link:hover{color:var(--ellie-accent-hover)}.ellie-powered{text-align:center;color:var(--ellie-muted);padding:4px 0 0;font-size:10px}.ellie-powered a{color:var(--ellie-accent);text-decoration:none}.ellie-powered a:hover{text-decoration:underline}.ellie-check{color:#4ade80;align-items:center;gap:4px;font-size:12px;font-weight:500;display:inline-flex}.ellie-holiday-overlay{pointer-events:none;filter:drop-shadow(0 1px 3px #0006);font-size:20px;line-height:1;animation:3s ease-in-out infinite ellie-holiday-bob;position:absolute;top:-6px;left:-4px}@keyframes ellie-holiday-bob{0%,to{transform:translateY(0)rotate(-8deg)}50%{transform:translateY(-3px)rotate(4deg)}}.ellie-proactive{z-index:9998;background:var(--ellie-surface);border:1px solid var(--ellie-border);border-radius:var(--ellie-radius);max-width:260px;box-shadow:var(--ellie-shadow);cursor:pointer;font-family:var(--ellie-font);padding:12px 14px;position:fixed;bottom:124px;right:24px}.ellie-proactive:after{content:"";background:var(--ellie-surface);border-right:1px solid var(--ellie-border);border-bottom:1px solid var(--ellie-border);width:14px;height:14px;position:absolute;bottom:-7px;right:28px;transform:rotate(45deg)}.ellie-proactive-close{color:var(--ellie-text-secondary);cursor:pointer;opacity:.6;transition:opacity var(--ellie-transition);background:0 0;border:none;padding:2px 4px;font-size:12px;line-height:1;position:absolute;top:4px;right:6px}.ellie-proactive-close:hover{opacity:1}.ellie-proactive-text{color:var(--ellie-text);font-size:13px;line-height:1.4}.ellie-scroll-btn{background:var(--ellie-accent);width:32px;height:32px;color:var(--ellie-bg);cursor:pointer;transition:all var(--ellie-transition);z-index:5;border:none;border-radius:50%;justify-content:center;align-items:center;font-size:16px;font-weight:700;display:flex;position:sticky;bottom:8px;left:50%;transform:translate(-50%);box-shadow:0 2px 8px #0000004d}.ellie-scroll-btn:hover{background:var(--ellie-accent-hover);transform:translate(-50%)scale(1.1)}.ellie-panel-docked{border-radius:12px 0 0 12px;height:calc(100dvh - 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